Privacy Policy
Last updated: March 5, 2025
1. Introduction
Welcome to YTScribe ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Data We Collect
We collect the following types of information:
- Personal Information: Email address, name (if provided), and user credentials.
- Usage Data: Information about how you use our service, including YouTube video IDs you transcribe, browser type, and time spent on our service.
- Payment Information: When you subscribe to our premium service, payment details are processed by our third-party payment processor (Stripe). We do not store complete credit card information on our servers.
- Saved Transcripts: For registered users, we store transcripts that you explicitly save to your profile.
3. How We Use Your Data
We use your personal information for the following purposes:
- To provide and maintain our service, including processing your transactions
- To notify you about changes to our service
- To allow you to participate in interactive features when you choose to do so
- To provide customer support
- To gather analysis to improve our service
- To monitor usage of our service
- To detect, prevent, and address technical issues
- To fulfill any other purpose for which you provide it
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
5. Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
6. GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This means you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at ytscribeai@gmail.com. We will respond to your request within 30 days.
7. Cookies Policy
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our service.
- Preference Cookies: We use Preference Cookies to remember your preferences and settings.
- Security Cookies: We use Security Cookies for security purposes.
8. Third-Party Services
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our service
- To provide the service on our behalf
- To perform service-related services
- To assist us in analyzing how our service is used
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use the following third-party services:
- YouTube API Services: We use YouTube API Services to fetch transcript data. By using our service, you are agreeing to be bound by the YouTube Terms of Service.
- Google Gemini AI: For our AI summary features (Premium only).
- Stripe: For processing payments.
9. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we discover that a child under 13 has provided us with personal data, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take the necessary actions.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: ytscribeai@gmail.com
- By visiting the contact page on our website