Privacy Policy

1. Introduction

YTScribe.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our YouTube transcript extraction service.

2. Information We Collect

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transcript extraction requests
• Manage accounts and subscriptions
• Enforce credit limits and rate limiting
• Verify reCAPTCHA challenges for free users
• Send service-related notifications and updates
• Improve service quality and user experience
• Prevent fraud, abuse, and security threats
• Comply with legal obligations
• Respond to customer support inquiries
• Analyze service usage and performance

4. Information Sharing and Disclosure

5. Data Security

We implement security measures including:

• Row-level security (RLS) policies in our database
• Encrypted data transmission using HTTPS/TLS
• Secure password hashing and authentication
• Regular security audits and updates
• Access controls and permission management
• Monitoring and intrusion detection systems

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

6. Data Retention

We retain your information as follows:

• Account data: Until you delete your account or request deletion
• Transcript request logs: Retention period varies by subscription plan
• Payment records: As required by tax and accounting regulations
• Analytics data: Aggregated and anonymized data may be retained indefinitely

7. Your Rights and Choices

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately for removal.

10. Do Not Track Signals

We do not currently respond to Do Not Track (DNT) browser signals. We use cookies and tracking as described in our Cookie Policy.

11. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know how personal information is used and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us through our website.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to request erasure of data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

We process your data based on legitimate interests, contractual necessity, and your consent where applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or service notification. The "Last Updated" date indicates when changes were made. Your continued use after updates constitutes acceptance of the revised policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please visit our website at https://ytscribe.ai